Last updated: March 22, 2026
At Radian Media, we strive to provide the highest quality neural matchmaking and networking suite for podcast creators. Due to the digital nature of our services and the immediate access provided to our premium features, infrastructure, and proprietary data models, we have a strict no-refund policy.
All sales are final. We do not offer refunds, credits, or prorated billing for any subscriptions, credits, or one-time purchases.
You may cancel your subscription at any time. Upon cancellation, you will continue to have access to the premium features until the end of your current billing period. No further charges will be made to your account after cancellation, but we do not provide refunds for any remaining time in the current cycle.
If you experience technical issues that prevent you from using the service as intended, please reach out to our support team. We are committed to resolving technical problems and ensuring you get the full value of your subscription.
If you have any questions or concerns regarding this policy, please contact our support team at billing@radianmedia.org.